“Filo” the Monkey

* Shipping Rates:* Shipping costs are calculated based on the product.

*International Shipping:* We currently offer international shipping to select countries. However, additional customs fees or duties may apply, and customers are responsible for these charges.

* Order Tracking:* Once your order has shipped, you’ll receive a tracking number via email, allowing you to monitor your shipment’s progress.

* Delivery Issues:* If you encounter any delivery-related problems, such as delays or lost packages, please don’t hesitate to contact our customer service team. We’ll be more than happy to assist you in resolving any issues you may have.

*Processing Time:* Since these items are handmade and not readily available, we typically process orders within two weeks. Once your order has been shipped, you’ll receive a confirmation email.

*Spot clean only with warm water and mild soap*